My husband and I ordered MMo gold from them last night. The site specificlly said they had stock for our server.
We waited the time they said it would take for in game delivery. After that 30 minutes, I talked with their live chat to see if it would be ready soon. They told me they were OUT of stock. When I asked for them to refund my Paypal purchase, I was told that they would not do that and then the live chat operator disconnected.
It was super late so I went to bed. But this morning I contacted the company thru their live chat. The rep told me they could not initiate a refund for 48 hours per their site policy. So I looked on the site policy and it says that if they are out of stock to contact live support and they will refund!!!
What a joke. When I quoted that to the rep, she stood by the fact that they would not even think about a refund for 48 hours.
I asked for the companys telephone # and she refused but made sure to tell me that if I did find the # that she is the one who would answer the phone and would not give me a refund on the phone either. Basiclly they are scammers!!!
Monetary Loss: $20.